Privacy Policy - Reiki Sparsh

Updated On: 15th October 2024

At ReikiSparsh, we are dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect different types of information to provide and enhance our services:

  • Personal Information: When you register for our services, fill out forms, or interact with our site, we collect:
    • Name
    • Email address
    • IP address
  • Non-Personal Information: We use cookies and similar technologies to collect data that cannot be used to identify you directly, to help us understand how you use our website.
    • Cookies: Enhance user experience, manage sessions, and analyze website traffic.
    • Log Files: Automatically record information like IP addresses, browser types, referring/exit pages, and clickstream data.

2. How We Use Your Data

We use the information we collect for the following purposes:

  • Service Delivery: To facilitate registration, maintain our services, and ensure user authentication.
  • Marketing and Communication: To send newsletters, promotional offers, and updates. You can unsubscribe at any time using the link provided in our emails.
  • Analytics: Tools like Google Analytics help us improve our site’s functionality and user experience.
  • Customer Support: To respond to inquiries and resolve issues.
  • Payment Processing: Your data may be shared with third-party payment processors to complete transactions securely.

3. Legal Basis for Processing Personal Data

For users in the European Economic Area (EEA), we process personal data based on:

  • Consent: For activities like email marketing.
  • Contractual Necessity: For service delivery.
  • Legitimate Interests: For improving services and user experience.

4. Data Sharing and Disclosure

Your personal data may be shared in the following situations:

  • Service Providers: To facilitate website functionality and provide services (e.g., payment gateways, analytics).
  • Business Transactions: In cases of mergers, acquisitions, or sales.
  • Compliance with Legal Obligations: If required by law or to enforce our policies.

5. Data Retention

We retain personal data for as long as your account is active or as needed for legal compliance. You may request deletion at any time.

6. Cookies and Tracking Technologies

Our site uses cookies to:

  • Ensure Functionality: Necessary cookies for website operations.
  • Track Performance and Analytics: Monitor site usage.
  • Enhance User Experience: Store preferences for personalized content.

You can manage cookie settings in your browser. Disabling cookies may affect some functionalities.

7. Your Data Protection Rights

You have the right to:

  • Access: Review your data.
  • Rectify: Correct inaccurate information.
  • Delete: Request data deletion.
  • Restrict Processing: Limit how your data is used.
  • Data Portability: Obtain your data in a standard format.
  • Withdraw Consent: At any time where we rely on your consent.

For requests, email us at info@reikisparsh.com.

8. International Data Transfers

Personal data may be transferred outside your country, including to the USA. We implement appropriate safeguards, such as Standard Contractual Clauses (SCCs).

9. Security Measures

We use reasonable measures to protect your data, though no internet transmission is 100% secure.

10. Children’s Privacy

We do not knowingly collect information from individuals under 18. If we become aware of such data, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this policy periodically. The “Updated On” date at the top reflects the latest changes.

12. Contact Us

For questions, please contact:
Email: info@reikisparsh.com

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